• Jun 16 2016

    Customizing the Sitefinity Content Admin Part III: Event Decorators

    BY: AJ Kiefner
    In this final installment of “Customizing the Sitefinity Content Admin” we’ll be going deep into Sitefinity’s Event Control system managed by what are called ‘Decorators’. This is pretty much for Developers only, however if you stick around until the end of the post I’ll be going over some exciting features that have come out / will be coming out since I started this series.
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  • Oct 22 2015

    Four Tips to Avoid Email Blunders

    BY: Sharina V. Jones
    Communication through electronic mediums can be treacherous. Current estimates say that we get as much as 80 percent of our information through non-verbal cues. That means that when our communication is limited to written word only, both the communicator and the receiver are at a disadvantage. This disadvantage can be especially pronounced when you’re communicating with your customer through email. If only there were some way you could avoid email blunders. Some place you could go, for a quick summary of email best practices. Never fear! Mercury’s got you covered! Here are our top four tips for effective customer service emails.
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